since 1976
since 1976
Mercedes-Benz Malaysia celebrated its retail partners at its annual Retail Partner of the Year awards, recognising outstanding achievements, unwavering dedication, and strong performance across its nationwide network for 2025. NZ Wheels Bangsar & KL-Northeast set itself apart to secure the prestigious Retail Partner of the Year 2025 title.
“At Mercedes-Benz Malaysia, we remain focused on delivering excellence to our customers at every touchpoint. This commitment is brought to life by our retail partners, whose dedication and deep understanding of our customers continue to elevate the brand experience. The Retail Partner of the Year awards recognise those who lead by example, demonstrating disciplined execution, strong customer focus, and sustainable business growth. These awards reflect the strength of our valued partnerships and our shared pursuit of delivering exceptional customer experiences, today and into the future.”
Martin Schulz, CEO & President, Mercedes-Benz Cars Malaysia & Head of Region, Mercedes-Benz Cars Southeast Asia
For 140-years, Mercedes-Benz has continually redefined mobility, setting benchmarks in innovation, safety, and design. This enduring legacy is carried forward through strong partnerships and the individuals who represent the brand at every interaction.
Our retail partners play a pivotal role in bringing this heritage to life, delivering meaningful and personalised ownership experiences to our valued customers. The awards recognise operational excellence across key categories, including Best in Sales, Best in Financial Services, Best in Global Customer Service & Parts, Best in Customer Satisfaction, and Best in Business Excellence.
The highlight of the evening was the Mercedes-Benz Malaysia Retail Partner of the Year 2025 award, presented to NZ Wheels Bangsar & KL-Northeast for its outstanding all-round performance achieving the highest overall score.
NZ Wheels Bangsar reinforced its strong performance with wins in the Best in Sales award and the Best in Financial Services award. Minsoon Star was recognised with the Best in Global Customer Services & Parts award, while Hap Seng Star Melaka received the Best in Customer Satisfaction award. Cycle & Carriage Bintang Georgetown & Sungai Pinang took home the Best in Business Excellence award.
As the automotive landscape evolves, the brand continues to work closely with its network to drive innovation, digitalisation, and service excellence, ensuring a seamless and consistent journey for customers. The Retail Partner of the Year 2025 Awards not only celebrate today’s achievements but also reaffirm a shared commitment to delivering exceptional experiences while carrying forward over 140 years of Mercedes-Benz excellence across its network of 31 authorised retailers nationwide.
